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Payment Reminders

Gäld lets you send a payment reminder email for any overdue invoice with a single click.

Sending a reminder​

  1. Open the overdue invoice (Invoices → [invoice number])
  2. Click Send Reminder
  3. Gäld sends a reminder email to the customer's email address

Each time you click Send Reminder, Gäld:

  • Sends the reminder email to the customer
  • Increments the reminder counter on the invoice
  • Records the date of the last reminder sent

Reminder counter​

The invoice detail page shows how many reminders have been sent (Reminders sent: X). This counter lets you track escalation and know when it may be time to take further action.

Swiss debt collection​

Legal notice

Before initiating Swiss debt collection (Betreibung), you should have sent at least one formal written reminder (Mahnung) setting a final deadline. Always consult a legal advisor for complex cases, in particular before filing a Debt Collection and Bankruptcy Act (SchKG/LP) Art. 63 ↗.

Frequently asked questions​

Can I send reminders for invoices with partial payments? Yes. Reminders can be sent for any invoice with a non-zero outstanding balance.

Are reminders sent for cancelled invoices? No. The Send Reminder button is only available for invoices in Sent, Partial, or Overdue status.